The observability specialistsbehind your reliability.
A team of observability engineers based in Dubai, working inside enterprise teams across EMEA.
Who we are
Consulting discipline. Engineering precision.
Most enterprises already own an observability platform, yet few get everything they paid for. DXHero exists to close that gap, with a consultant's structure and an engineer's precision, on Datadog, our technology partner.
Our journey
From the first deployment to Partner of the Year, twice.
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2022
Founded in Dubai
An observability specialist from day one.
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2023
Datadog partnership
We chose Datadog as our technology partner.
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2024
Strategic collaboration with Datadog Middle East
Working side by side with Datadog's Middle East team on enterprise programmes.
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2025
Datadog Partner of the Year, EMEA
Recognized for measurable reliability outcomes across complex enterprise environments.
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2025
Strategic collaboration with Datadog Europe
Our collaboration extends to Datadog's Europe team.
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2026
Datadog Partner of the Year, EMEA
Recognized for the second consecutive year.
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2026
Managed Datadog service launched
Day-to-day operation of Datadog, backed by an SLA, for enterprises that want it run for them.
DXHero is one of our most trusted partners, working closely with my colleagues and me to help enterprise customers successfully land and scale Datadog.
Jonatan KosaRegional Partner Manager, DatadogHow we work
Built on trust.
- 01
Professionalism
Enterprise standards: clear scope, documented decisions, no surprises.
- 02
Proactivity
We raise the problem before it becomes an incident.
- 03
Reliability
We do what we say, measure it, and report it every month.
Next step
See the plan before you commit.
A complimentary 30-minute conversation about your environment, your priorities and the observability gaps worth closing first. No commitment.