Observability that answersbusiness questions.
Solutions that work across your whole platform to solve one problem end to end, from a broken business process to the response that fixes it.
Why it matters
Every server can be green while the business is down.
Monitoring by component tells you each service is healthy. It cannot tell you whether customers can order, pay or check in.
Suitable for
- 01Revenue-critical processes such as checkout, payments or booking
- 02Organizations whose component monitoring is already in place
- 03Teams that need to show observability's value to leadership
Our signature solution
Business Workflow Monitoring.
We map a critical process step by step, link each step to the signals behind it, and alert on the process. When it breaks, you see where, why and what it affects.
- HealthyBrowse
- HealthyCart
- HealthyCheckout
- DegradedPayment
- HealthyConfirmation
- Where
- Payment
- Why
- Payment gateway responding slowly
- Impact
- Orders failing at checkout
- Signals
- APM · Logs · RUM
- HealthyOrder
- DegradedRisk check
- HealthySettlement
- HealthyClearing
- Where
- Risk check
- Why
- Risk service queue backing up
- Impact
- Settlements running late
- Signals
- Data Streams · APM
- HealthyDemand
- HealthyPurchase order
- DegradedSupplier
- HealthyDelivery
- Where
- Supplier
- Why
- Supplier API returning errors
- Impact
- Orders left unconfirmed
- Signals
- Synthetics · Logs
Illustrative examples
More solution packages
Solutions grouped by what you need.
Each package solves one operational problem end to end. Start with the group closest to your goal.
Respond faster
- Incident response and on-callRotations, escalation, reviews
- RunbooksLiving, with live graphs
- ITSM integrationServiceNow or Jira, both ways
- Workflow automationFixes that run on alert
Measure and prove
- Observability KPI frameworkIs observability working?
- Compliance-ready observabilityAudit evidence from telemetry
Build and scale
- Observability as codeYour Datadog in Terraform
- Self-service appsInternal tools in Datadog
- Bits AIAI agents tuned to you
Test and tune
- Performance engineeringBaselines, load and capacity
- Chaos engineeringProve your response works
How we work
Scoped to the outcome you need.
- 01
Discover
The outcome you need and the data in place.
- 02
Design
A solution scoped to that outcome.
- 03
Build
Across whichever Datadog products it needs.
- 04
Prove
Accepted against the outcome, not a feature list.
FAQ
Solution questions.
Does Datadog need to be fully implemented first?
Most solutions build on data already in Datadog. If we find gaps, we propose closing them separately, so the scope stays clear.
Which solution should we start with?
Usually Business Workflow Monitoring on your most revenue-critical process. It shows the value of everything else.
Can solutions be combined?
Yes. Many work best together, such as incident response with runbooks, or business workflows with the KPI framework.
Next step
See the plan before you commit.
A complimentary 30-minute conversation about your environment, your priorities and the observability gaps worth closing first. No commitment.